Change management: Communication

Challenge

Develop robust communications to engage employees and external stakeholders, during a period of unprecedented change for the Nuclear industry.

Approach

Analysed impact of legislative changes on the business; developed key messages and communications to explain the transition from business owner to managing contractor; managed internal and external communications for cross functional project team; coached and led the communications function through a formal review of their readiness for the changes; engaged of leaders, managers and employees to ensure full understanding of the changes, transition milestones and resulting impact.

Result

Coordinated, consistent and tailored communications; business continuity maintained; employees engaged and involved in transformation with understanding of ‘what this means for me’.