Internal communication: Engaging employees

Challenge

Communicate seamlessly through unparalleled change in the context of a global pandemic.

Approach

Working alongside the CEO and Board, led all aspects of internal and external communications and stakeholder engagement to effectively convey the impact of an unprecedented merger. Created key messages and communication collateral to secure a cohesive approach across the two organisations. Developed a coordinated and tailored briefing schedule to ensure all internal and external stakeholders were informed and engaged in a timely and consistent manner.

Result

Simple, clear messaging, robust stakeholder engagement across multiple geographies and disciplines and a structured, coordinated approach; simultaneous colleague briefings through synchronised cascade; client and contractor relationships maintained.